Shaw Direct Installation tips. Current Model Receivers = 600,605,630,800 and 830.
DSR6/8XX Reset
Soft Reset:
Hold the Power button on the front panel of the receiver until unit shuts off and resets (takes about 1mn).
Hard Reset:
Hit the Options button at the bottom of your remote (next to 0)
Press 4-9-8-8-6
Wait for the rest procedure to be complete
Contact us for a rehit
Network Map (QKU / XKU)
If you're unsure about the type of LNBF installed on your dish, you can type Option 1-1-3-3 on your remote followed by "A" to run a self test.
Corrupted EPG
If your EPG displays "NO INFO" on every channel, it might be corrupted. You can flush the EPG with this procedure:
Option 4-9-7-7-1
Select "Guide Data" (F)
Press "C" on the remote to flush the EPG
Pay attention to the info on the left of the screen
ID represents the day of the EPG or the type of data
TOTAL represetns the number of files needed to download the ID data
PROC represents the file download status
When the EPG has been completely downloaded, "Guide Loading Status" will say "Complete"
Map Status
The only V code now is : 4378 If you have done a factory reset it will go to 4352 and you will not find an active channel.
Hit Options 1,1,2,2 and choose 4378 if it's there and then go to channel 212. If you see 4321 or 4323 as the 1st, hit that one.
4321 you will find a channel on 002 and 4323 will be 512. Now call in for a Hit or to activate the receiver. Give it 10 minutes
once a picture comes on to download the new map before changing channels.
Screenshots are available here.
DSR630/830 Single Tuner Mode
HDPVR 630/830 Only - Single Tuner Mode & Reserve Tuner for Live TV
(Software v. 65.15 and above)
Customers that are limited to only one line connection from their dish can enjoy the use of a PVR. In this mode dual recordings will not be permitted and you cannot watch a live program while recording another since only 1 tuner is active (PVR/VOD can still be accessed though).
You can also choose to only have one program record at a time, while the other tuner is reserved for watching live programs. The PVR will use its Smart Recording features to reschedule any potential dual recordings. Users can choose between 2 settings All the time or “Prime time” for peak hours (6 PM – 10:59 PM local time).
You can find these in features in Settings -> Preferences-> Tuners & Storage
Screenshots are available here.
Pre-DSR6/8XX Reset Procedure
You can always perform a SOFT RESET on your Shaw Direct receiver by holding the POWER button on the front panel of the receiver until the unit shuts off and performs a soft reset (takes about 1mn).
To perform a HARD RESET on the 207/209/317/500HD/505HD/530HD, follow this procedure:
Please Note: All these receivers are being de-commisioned and will cease to work in 2019.
Set the receiver to channel 299.
Option 6-4-9-8-8-6.
Reset the receiver.
Wait 2mn, make sure the receiver is on Ch. 299 and is receiving a signal.
You will have to call Shaw Direct for a rehit, so only do this procedure if all else fails.
PVR FLUSH.
This will bring up a list of shows that you thought you deleted but for some reason they
didn't delete. They just stayed hidden all this time. Doing the PVR FLUSH will remove
all your recording timers you've set but will preserve your recordings. You will get a
warning screen before you perform the the Flush but go ahead and DELETE and then
delete all those old hidden shows that are taking up your harddrive space. Then reset
your timers and you should be set to go and your hard drive indicator on the PVR
List should be back to normal levels.
To perform this PVR FLUSH on MENU,press OPTIONS-9 (even though there is no
option 9) and then press 7-8-7-3-5-8-7-4. Read the warning screen and then
press DELETE to clean up the drive. Then delete all those old shows.
The PVR FLUSH is NOT the same as a Factory Reset so it won't screw up your
channel mapping and wiil not take forever to reload your programming guide.
